OS
ossama2331.0
3 months ago
Very weak service, the staff needs to be trained. No manager looking after the staff and the guests. The waitress was chewing gum and making balloons while she is serving the food on the tables. Another waitress came from inside just to smoke shisha in the “shisha kitchen” in front of the guests. The shisha man (Moroccan or Tunisian) doesn’t know how to speak in a polite way with the guests. The food serving was too slow; we waited for more than 25 minutes to get the food and it was served warm “not hot” In one word, the staff needs to be trained of hospitality basics and 5 stars hotels standards and etiquette Value Service Food Atmosphere Review collected in partnership with this restaurant
