3 months ago
Excellent stay as a business traveler. Really enjoyed the location, service and facilities.
Very Good
3 months ago
Excellent stay as a business traveler. Really enjoyed the location, service and facilities.
3 months ago
I am a long time customer of this hotel. I have been using this hotel for the last 20years. I have to say that the hotel is becoming worse every visit. The check-in takes forever. Only one person will handle check-in, even though there are 2 employees, the other one will be on the phone pointing towards the other employee. Except for the bellboys, the staff are not curtious, don't smile, very slow, ill trained. They are not aware of people's needs. The hotel itself is very very old. The rooms were renovated a few years ago but are plain with a tiny TV. Even the toliet paper is one of the cheapest brands you can ever find in the supermarket, let alone the other amenities. I know he management will not be happy with this post. Let one try to experience the reception staff and see. Probably they would be more curtious to the europeans.
3 months ago
Overall my experience in the Sheraton Riyadh Hotel & Towers was good. Rooms were nice and modern, service was friendly. The club lounge is rather basic, but the bar area nice and code. Service was very friendly. Overall a good experience.
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Excellent
409 reviews