3 months ago
This is a hotel that opened in October 2024 so it is very new at the time of writing this review.I was very pleased indeed with my stay. Despite the hotel being very recent, I felt that Staff had really understood the meaning of customer service and was working well together. I would like to thank in particular Fahd and Abdulaziz at reception and Trisha and Shahid at the Restaurant. But in fact all of the staff really worked well together so it was a pleasure to be greeted every day.Of particular mention: the restaurant's food is excellent, all fresh, which was very welcome. The pool on the top of the building is not heated but is of a respectable size and was usable in the middle of the winter as the pool area was heated. The beds are incredibly comfortable -- really hard to leave in the morning because they were too comfortable.The only negative I could suggest is to ask for a room further from the elevators because you can hear the chime of the elevators through the door. Maybe they need to soundproof the door better but the rest of the building and staff are excellent. The other small quirk at this point in time is their computer system: it seems that it is not completely set-up and had a few problems both at reservation and invoicing (like it sent me the invoice from "Accor Test System") but that did not affect my stay negatively. I guess they need to get the IT person in to sort this out.I will definitely stay there again.





