DoubleTree by Hilton Hotel Riyadh - Al Muroj Business Gate
Hotels
4.1(732 reviews)$$
Description
DoubleTree by Hilton Riyadh Al Muroj Business Gate is what its name suggests: a workhorse business hotel anchored in the Al Muroj cluster, with frontage on the Northern Ring Road and a comfortable distance to both the airport and the city's eastern office parks. The DoubleTree warm cookie still appears at check-in, and the property's positioning is unambiguously corporate - this is a hotel built for week-long project teams, regional consultants and conference delegates rather than for leisure travellers stitching together a city break.
Rooms are clean, comfortable and reliably maintained, with firm beds, decent bathrooms and the working desks and connectivity that the core clientele needs. The interiors, however, are visibly tired in places and the property is overdue a refurbishment - finishes that read as fresh a decade ago now feel dated, and a small number of rooms have inward-facing windows that are worth avoiding at booking. Front-facing rooms catch ring-road noise, particularly on lower floors, so a higher floor on the quieter side of the building is the room to request.
Food and beverage covers the basics rather than excels: a generous breakfast buffet that hits when busy and falters at the edges, an all-day restaurant whose menu can feel repetitive after three or four nights, and a competent banquet operation that handles workshops, private dinners and seasonal events well. The meeting and conference facilities are a genuine strength, with well-prepared rooms, attentive event support and a kitchen that delivers buffet lunches at scale without dropping standards.
Service is where the hotel is most uneven. The strong members of the front office and F&B teams are warm, long-tenured and quick to recognise repeat guests, but a recurring vein of complaints - slow check-in queues at peak arrival times, occasional billing disputes, and the odd misstep on guest-relations recovery - keeps this from being a fully consistent operation. Taken together, this is a sensible, value-led choice for business stays in west Riyadh, for delegates attending events on site, and for Hilton Honors members who want a familiar product at a fair rate. Travellers expecting the polish or design currency of a newer Hilton in the city should look elsewhere; those who prioritise location, predictability and meeting infrastructure will find it does the job.
Guest Reviews
3.1
Good
49 reviews
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abu turkey5.0
3 months ago
Dear ,Thank you for taking the time to share your recent experience in DoubleTree by Hilton Hotel Riyadh - Al Muroj Business Gate and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements. [email protected]
KA
kalsik7561544.0
3 months ago
Dear ,Thank you for taking the time to share your recent experience in DoubleTree by Hilton Hotel Riyadh - Al Muroj Business Gate and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements. [email protected]
IC
ian c3.0
3 months ago
We recently stayed here for a week on business in Royadh. The hotel is located on the very busy ring road so if you have a room on the front it can be noisy. Inside the hotel is tired and almost certainly due a refurbishment, despite this it was clean and the rooms were comfortable. Food at the hotel isn't great, the English breakfast often came with undercooked sausages and eggs, the lunch and dinner menus are very limited so can be repetitive if you stay for more than a couple of days. I did have an issue with the hotel repeatedly debiting my credit card without permission, however this was rectified and they are in the process of refunding the over charges.