last month
Amazing service in my room from Sarker, made my stay really special.
Exceptional
last month
Amazing service in my room from Sarker, made my stay really special.
last month
We had an absolutely wonderful time at the Atlantis hotel, and the Aqua Gym was one of the highlights of our stay! We are incredibly satisfied with the whole experience.We especially want to give a massive shout-out and praise to our trainer, Happy Patrik. He is simply amazing! His energy is contagious, he makes the workout so much fun, and he really lives up to his name. He motivated everyone in the pool and created a fantastic, positive atmosphere. If you are staying at Atlantis, joining his aqua gym class is an absolute must.Thank you, Happy Patrik, for making our holiday even better. We give it 5 out of 5 stars
last month
Our recent stay at Atlantis The Palm was nothing short of perfect. We traveled with our 10-month-old and from the moment we arrived we felt completely at ease.The hotel itself is absolutely immaculate — every space is spotless, beautifully maintained and thoughtfully designed. You can tell there is real attention to detail in everything, from the rooms to the public areas. Cleanliness was clearly a top priority, which made traveling with a baby so much more relaxing.However, what truly sets this hotel above any other is the staff. Every single staff member we encountered was warm, attentive and genuinely caring. They went out of their way to make sure our baby was looked after and that we had everything we needed. Nothing ever felt like too much trouble. Their kindness and professionalism made our stay exceptional. I always think it feels unfair to mention a few names when everyone we came across was so kind and friendly but a few staff members that went above and beyond in our stay were Jacks at the family pool bar, Justin and Omar at Saffron and our lovely room cleaners, Asal and Shajib. Every single member of staff at this hotel are a credit to the resort! The food was also fantastic, with a wide variety of high-quality options. We were especially impressed with how well they catered to allergies and intolerances. The team was knowledgeable, accommodating and careful, which gave us great peace of mind. I was actually able to go away and have what I wanted to eat rather than being restricted to a few options. A special thanks to the breakfast chefs at Saffron, who could not have been more accommodating. Overall, Atlantis The Palm delivered a flawless family-friendly experience. Luxurious, welcoming and perfectly suited for traveling with little ones. We couldn’t have asked for a better trip and we cannot wait to return again!
Exceptional
11,283 reviews